RAIL magazine’s webinar: the passenger experience, fares and ticketing
- GBRTT joined the panel at RAIL Magazine’s latest series of webinars
- Panel discussed the need for rail reform to make things simpler for customers
Earlier today, Stewart Fox-Mills, GBRTT’s Fares, Ticketing and Retail Director joined the panel at RAIL Magazine’s latest series of webinars, where they discussed the passenger experience, fares and ticketing.
The panel talked about the need for rail reform to make things simpler for customers to build their trust and attract them back to the railway in a post-Covid world.
Stewart shared his thoughts on what we need to do to make rail travel easier and how GBRTT needs to listen and work with the industry to make it happen.