News

• Great British Railways Transition Team (GBRTT) is looking for senior leaders working in the rail and non-rail supply chain to join the latest cohort of its Commercial Partnerships Sounding Board.
• To express your interest in joining, please read the criteria and complete the online form by 17:00 on Friday 3 May 2024.

Great British Railways Transition Team (GBRTT) is launching a city-wide search in Derby to find the property that will house the Great British Railways (GBR) HQ.

Colleagues from across the rail industry listen to customers' ideas to improve accessibility

• Extreme weather, which disrupted train journeys last autumn, meant the railways missed out on an estimated £21 million revenue in the three months to December – according to the Great British Railways Transition Team (GBRTT).
• Despite this, total rail passenger revenue was still up slightly (+1%) compared to the three months prior. That’s because, although rolling overtime bans had an impact, fewer strikes helped to offset the loss of revenue from the storms.
• Business trips were down 6% on the previous quarter, in an unusual twist for the season, suggesting business travellers were most put off by weather disruption.

Building a simpler better railway for everyone in Britain

The importance of listening to customer feedback to improve how they feel about big companies

The Great British Rail Sale brought together Department for Transport, Rail Delivery Group and 16 train operators to deliver a consistent, national offering of up to 50% off over a million Advance and Off-Peak train tickets.

Rail industry finances and funding have become increasingly complex over time, so having a detailed view of whole-industry costs and revenue in one place to help inform effective and joined up decisions is more important than ever

• Customer research shows ticketing complexity is one of the things that puts passengers off choosing rail
• Find out what GBRTT is doing to improve the experience of passengers and freight customers now

• 'Tap in, tap out' coming to stations across Greater Manchester and the West Midlands next year.
• Part of plans to introduce 'pay as you go' into metropolitan areas outside London.
• Integration with bus and tram for a more seamless travel experience.
• An important step towards making fares and ticketing simpler and more convenient for customers.

• The Great British Rail Sale runs from 23 January to 29 January.
• 50% off train journeys across England and Wales between 30 January and 15 March.

GBRTT's Director of Passenger & Freight Services chats with Michelle Craven-Faulkner from Shoosmiths.