Suzanne Donnelly RTM podcast quote card

Suzanne Donnelly talks revenue growth in the latest Rail Technology Magazine Podcast

  • Customer research shows ticketing complexity is one of the things that puts passengers off choosing rail
  • Find out what GBRTT is doing to improve the experience of passengers and freight customers now

Our Director of Customer & Revenue Growth, Suzanne Donnelly, has taken to the mic for the latest episode of the Rail Technology Magazine Podcast, to talk about how new simpler fares and tap-in, tap-out pilots are paving the way to make train travel easier for everyone.

She also answered questions like:

  • How customer research is helping the industry deliver a simpler and better railway in the here and now.
  • How we are driving national revenue growth through joined-up initiatives.
  • How we can incentivise more people to choose rail over other modes of transport.

Listen to the full episode here: 👉